- March 29, 2020
I also hold previous experiences in the IT market for more than 15 years. Most of my experience was in a Brazilian Federal company (Serpro), where I developed many skills and performed different roles, especially on networking and security. Initially, I worked as a system administrator for a Windows 2000 environment, supporting local network services such as DHCP, file sharing, backup, Windows AD, Antivirus. I also acted with IT security management, defining Security Policies, running Risk Analysis, and doing compliances based on ISO 27K.
Due to career enhancements, the last years in the company were dedicated to IT service management based on ITIL process, where I coordinated groups and tasks to guarantee that the international trade's IT services for Brazil were running compliant with their SLAs.
In Vancouver, I worked for Kater as Technical Support, acting alongside developers and customer service teams. I also graduated at Lighthouse labs (web development bootcamp) and studied networking on BCIT.